Chief Information Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement the enterprise technology strategy that aligns with business and product goals, including mergers and acquisitions.

• Provide counsel to the CEO and executive team regarding technology risks, opportunities, and investment focus areas.

• Set up technology governance, decision-making frameworks, standards, and operational rhythms.

• Build and guide teams across IT, security, and business platforms.

• Collaborate with Engineering and Product leaders on incident response, problem management, change/release governance, observability, SRE/DevOps maturity, service ownership, SLAs/SLOs, and SLOs.

• Enhance availability, performance, continuous improvement, post-incident learning, and root-cause analysis.

• Manage and advance the company's security program, encompassing data protection, encryption, secrets management, secure software development lifecycle (SDLC), identity and access management, endpoint security, vulnerability management, and security awareness.

• Oversee enterprise technology risk management, including third-party and vendor risks.

• Ensure compliance with SOC 2 and customer contractual obligations while maintaining readiness.

• Supervise audits, penetration testing, remediation programs, and risk posture reporting.

• Establish enterprise data governance, retention policies, access control, and enable analytics.

• Lead the cloud infrastructure strategy for both client-facing platforms and internal services.

• Promote FinOps practices and optimize expenditures related to cloud and SaaS services.

• Champion customer security reviews, escalations, and due diligence inquiries.

• Articulate technology strategy, system health, and risk posture to internal stakeholders as well as strategic customers or partners.

⛳️ Requirements

• Over 10 years of progressive experience in IT leadership roles.

• Proven ownership of enterprise technology strategy, operating models, and delivery mechanisms.

• Experience working in a SaaS/cloud-first environment with expectations for high availability.

• Demonstrated ability to build and lead highly effective, cohesive teams.

• Extensive expertise in the Microsoft ecosystem, including Azure, Microsoft 365, identity management, and security.

• Experience in standardizing platforms within hybrid environments.

• Excellent executive communication skills with the capability to translate technical subjects into business outcomes.

• Proven track record in regulated, mission-critical environments with robust governance, controls, and audit/exam readiness.

• Experience in leading M&A technology integration processes, including due diligence, Day-1 readiness, and post-close stabilization.

• Experience in facilitating a globally distributed workforce through secure end-user services and scalable support operations.

• Ability to meet applicable work requirements for a role based in the United States.

• A criminal background check may be conducted prior to the commencement of employment.

🏝️ Benefits

• Eligibility for bonuses.

• Company profit-sharing bonus program.

• Medical insurance coverage.

• Dental insurance benefits.

• Vision insurance options.

• Basic life insurance provided.

• Short-term disability coverage.

• Long-term disability insurance.

• Participation in a 401(k) plan with company matching.

• A minimum of 10 days of vacation for new employees.

• Sick time allotted based on state regulations.

• Eight company-paid holidays annually.

• Two personal holidays each year.