Chatroom Operator

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Analyze consumer feedback and provide contextually relevant responses.

• Appropriately categorize consumer feedback using pre-defined canned responses.

• Respond promptly to incoming chat-room messages within 60 seconds.

• Ensure conversations remain relevant and focused.

• Achieve and maintain a response handling accuracy of 97% or higher.

• Contribute to the enhancement of Drips’ natural language model.

⛳️ Requirements

• Availability to work 6 consecutive hours per day, 3-5 days a week (Monday to Sunday).

• Strong attention to detail with a commitment to excellence and perfection.

• Comfortable using a computer with proficient typing abilities.

• Familiarity with emojis.

• Good command of grammar, spelling, and logical reasoning.

• Outstanding verbal, written, and communication skills.

• Dependable and responsible in adhering to a set schedule.

• Access to reliable internet/Wi-Fi and a computer equipped with current software.

• Must maintain a response accuracy of 97% or more.

🏝️ Benefits

• Opportunity to work remotely.

• Training provided via Zoom video calls.