Change Management Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate strategies for transition management, implementation of major initiatives, organizational transformation, and cultural shifts.

• Conduct change management assessments and devise change management strategies.

• Recognize and manage anticipated resistance from clinical and operational personnel.

• Develop communication plans, roadmaps, coaching strategies, training plans, and resistance management strategies.

• Assist senior leaders in their roles as change sponsors and prepare them to communicate change messages effectively.

• Support organizational design and clarify roles and responsibilities influenced by EHR workflow modifications.

• Incorporate change management activities into project plans and assess user readiness.

• Manage stakeholders, monitor and report issues, and escalate risks associated with adoption.

• Establish and evaluate success metrics while tracking change progress across various locations.

• Deliver change-readiness assessments, communication planning, stakeholder engagement, and transition assistance for workflow modifications and system updates.

⛳️ Requirements

• A Bachelor's degree (BA/BS) is mandatory.

• At least six (6) years of pertinent professional experience is required.

• Proven experience in managing change and transitions within healthcare organizations, programs, or projects.

• Demonstrated ability to create communication plans, roadmaps, coaching plans, training plans, and resistance management plans.

• Experienced in conducting change management assessments and formulating change strategies.

• Capability to identify and handle resistance while evaluating user readiness.

• Excellent written and verbal communication, presentation, and facilitation skills.

• Advanced proficiency in SharePoint Online, Office 365, Power Apps, Power Automate, and Power BI.

• Must be authorized to work in the U.S. indefinitely without the need for sponsorship.

• Ability to obtain and maintain a VA Low/NACI background investigation.

• Prosci certification is preferred.

• Experience implementing Prosci and change management in a unionized environment is preferred.

• Background in supporting electronic health record deployment or Oracle Health (Cerner) adoption is advantageous.

• Experience with VHA or a similar federal health organization is preferred.

🏝️ Benefits

• Coverage for health, dental, and vision.

• Flexible spending accounts available.

• Disability and life insurance options.

• Retirement plan offered.

• Paid time off provided.

• Additional programs to assist employees and their families.

• Reasonable accommodations during the application or interview process.

• Support for potential client-specific or government-mandated health and safety compliance requirements.