Change and Communications Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Design and implement a cohesive change management and communications strategy that aligns with Block’s workplace transformation roadmap.

• Produce engaging, brand-consistent content across various channels for a global workforce.

• Collaborate with Experience, Facilities, and Technology teams to convey service modifications, space enhancements, and program rollouts.

• Develop and oversee a communications calendar; ensure regularity and uniformity in messaging directed at employees and clients.

• Assist in leadership communications, including town hall meetings, all-hands gatherings, and executive briefings related to workplace projects.

• Evaluate the effectiveness of communications and adjust strategies based on engagement metrics.

• Act as a subject matter expert in change management methodology.

• Work alongside executive leadership to craft communication strategies for global initiatives and organizational shifts.

• Provide guidance to leaders on messaging, timing of communications, and best practices for employee engagement.

• Create change impact assessments, communication plans, stakeholder analyses, and readiness strategies for significant workplace initiatives.

• Identify organizational risks and propose communication strategies to enhance adoption and reduce disruptions.

• Set communication standards, templates, and governance to ensure consistency across various regions.

• Uphold brand and tone consistency across all communications directed at employees.

• Partner with Workplace Experience, Facilities, IT, HR, Sourcing, Events, Finance, and Security to synchronize communications across business initiatives.

• Manage communications across multiple global time zones and regional teams.

• Ability to influence others without direct authority.

⛳️ Requirements

• Over 5 years of experience in internal communications, change management, or corporate communications.

• A demonstrated history of executing change programs within a corporate real estate or workplace setting is preferred.

• Excellent writing and content creation skills across diverse formats and for various audiences.

• Familiarity with change management frameworks is highly preferred.

• Bachelor’s degree in Communications, Marketing, Organizational Development, or a related discipline.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive Medical, Dental & Vision Care.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.