Certified Medical Assistant – Chronic Care Management

This is a fully remote position, open to applicants in Texas.

📋 Description

• Review the appointment documentation for Community Health Workers (CHW) to ensure accuracy and completeness, escalating any issues to the nurse case manager as necessary.

• Assist in care coordination activities, which include scheduling follow-up appointments and communicating with members or their caregivers.

• Distribute patient care plans and educational materials via mail and/or email as instructed by case managers.

• Accurately maintain and update patient records within the electronic health record (EHR) system.

• Safeguard patient confidentiality and ensure adherence to HIPAA and organizational policies.

⛳️ Requirements

• Certification or registration as a Medical Assistant (CMA/RMA) is required.

• A minimum of 2 years of experience in a medical office, telehealth, or care coordination environment.

• Proficiency in using EHR systems; experience with eClinicalWorks is preferred.

• Familiarity with HIPAA regulations and organizational policies within a healthcare context.

• Must be available during Eastern Time business hours.

• Preference given to candidates with experience working with older adult populations.

🏝️ Benefits

• Health, Dental, and Vision Insurance Benefits

• 401k

• PTO, Sick, Wellness leave, and Paid Holidays