Certificate Specialist – Construction

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate and assess certificate requests to ensure alignment with client contracts, insurance standards, and risk management criteria.

• Utilize sound judgment to determine suitable coverage representation and elevate complex matters to senior team members when needed.

• Act as a resource for clients and internal teams by clarifying certificate requirements and addressing inquiries.

• Keep precise documentation within agency management systems while ensuring compliance with internal controls and protocols.

• Work in collaboration with account managers and brokers to assist construction clients in meeting their operational requirements and project schedules.

• Participate in process enhancements and suggest improvements to certificate workflows to increase efficiency and accuracy.

⛳️ Requirements

• Capability to interpret insurance requirements and exercise judgment in the issuance of certificates.

• Excellent organizational abilities and a keen eye for detail.

• Strong written and verbal communication skills for effective interactions with clients and internal stakeholders.

• Proficient in Microsoft Office Suite and willingness to master agency management systems.

• Proven capacity to handle multiple priorities and meet deadlines in a dynamic environment.

• Bachelor’s degree in business, risk management, or a related field is preferred.

• 1–3 years of experience in insurance, risk management, or construction-related roles is strongly preferred; relevant internships or coursework are acceptable.

• A Property & Casualty license might be required or should be obtained within a specified timeframe.

🏝️ Benefits

• Flexible remote work arrangement.

• Reasonable accommodations available for medical or religious needs.