Centralized Intake Associate, 2nd shift

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Efficiently establishes claims within the claims management system by collecting, verifying, and inputting crucial information received through email or verbal communication.

• Examines incoming emails to pinpoint and gather essential claim details.

• Enters claim information into the system in accordance with organizational guidelines.

• Confirms the completeness and accuracy of submitted documentation.

• Allocates claims using available tools, such as the “All Clients List” and specialized spreadsheets, to identify the correct client, apply special instructions, and establish claim-specific coding requirements like office code.

• Works collaboratively with relevant parties to collect necessary claim information and ensure precise setup.

• Upholds quality by meticulously adhering to client-specific setup instructions and ensuring that all required data is accurately entered.

• Records meeting minutes as necessary to maintain accurate documentation and follow-up.

⛳️ Requirements

• High School Diploma or GED is required.

• A minimum of two (2) years of relevant experience or an equivalent combination of education and experience is required.

• Excellent oral and written communication capabilities.

• Proficient in PC usage, including Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Effective organizational skills.

• Capability to create and finalize comprehensive, accurate, and constructive written reports.

• Ability to thrive in a team-oriented environment.

• Ability to meet or surpass Performance Competencies.

🏝️ Benefits

• Flexible work arrangements

• Work-life balance

• Professional development opportunities