CDI Solution Advisor – New Health Care Company

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Collaborate with clients to deploy CDI products in alignment with best practices.

• Support customer change management through workflow analysis, adoption, and advanced optimization.

• Act as a subject matter expert for designated teams and solutions.

• Comprehend client short- and long-term strategies, program objectives, and KPIs.

• Perform reviews of current-state workflows and configurations.

• Suggest workflow optimization modifications leveraging Solventum best practices.

• Champion customer interests, document issues, and escalate them following established protocols.

• Manage client relationship coordination and foster client-focused interactions throughout the organization.

• Monitor client satisfaction survey outcomes for the assigned client portfolio.

• Establish and monitor key performance indicators.

• Keep abreast of industry trends and product developments.

• Engage in corporate programs and initiatives while adhering to professional, quality, security, and corporate standards.

⛳️ Requirements

• Bachelor’s Degree or higher with seven (7) years of experience as a CDI specialist or inpatient coder, OR a High School Diploma/GED with eleven (11) years of such experience.

• Current and valid certification: RHIA, RHIT, CCS, Auditing: Inpatient Coding Microcredential, CIC, CDIS, or CCDS.

• Comprehensive understanding of Clinical Documentation Integrity and Revenue Cycle workflows.

• Familiarity with Electronic Medical Record workflows, systems, implementation, and training for medical professionals.

• Capability to handle multiple project streams and teams effectively.

• Experience in consulting with clients regarding health information systems.

• Knowledge of assigned solutions, services, and products.

• Industry insight and outstanding client relationship management skills.

• Ability to devise creative solutions and manage challenging situations with diplomacy.

• Strong business acumen, strategic thought processes, presentation abilities, and training skills.

• Excellent teamwork, collaboration, interpersonal skills, professionalism, sound judgment, dependability, and work ethic.

• Occasional travel up to 50% may be required.

• Must possess legal authorization to work in the country of employment without the need for visa sponsorship.

🏝️ Benefits

• Variable incentive pay, if eligible.

• Medical, Dental & Vision coverage.

• Health Savings Accounts.

• Flexible Spending Accounts for Health Care & Dependent Care.

• Disability Benefits.

• Life Insurance.

• Voluntary Benefits.

• Paid Absences.

• Retirement Benefits.

• Company-funded travel arrangements and related expenses for mandatory on-site onboarding.