Cash Application Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Carry out the daily cash application process by recording customer payments to invoices within the ERP system.

• Oversee the backlog of unapplied payments, investigating unmatched transactions and proactively contacting customers when remittance details are absent.

• Conduct a daily assessment of Debit Memos and Credit Memos.

• Address internal tickets and manage/reconcile electronic payments across various platforms in accordance with internal protocols.

• Assist in tracking KPIs for time-to-apply and unapplied volume metrics, escalating complex or high-risk discrepancies to the Payments Lead.

⛳️ Requirements

• Proficiency in English, as you will collaborate with individuals from diverse backgrounds.

• Previous experience in Accounts Receivable, cash application, or a related finance/accounting position.

• Familiarity with ERP systems (such as NetSuite, SAP, Oracle) and payment platforms like Stripe or Versapay.

• Exceptional attention to detail and the ability to accurately manage high-volume transaction workloads.

• Strong communication skills essential for effective cross-functional collaboration with the Claims, Collections, and Accounting teams.

• Proficient in Excel or Google Sheets for reconciliation and reporting duties.

🏝️ Benefits

• Competitive base salaries - we are committed to rewarding top talent.

• Loadie Time Off - PTO and sick days.