Case Manager, Personal Injury

This is a fully remote position, open to applicants in Colorado, +8 more states.

📋 Description

• Act as the primary point of contact for designated clients following engagement.

• Provide consistent updates concerning treatment and case developments.

• Address client inquiries and concerns with professionalism and empathy.

• Aid in resolving client issues while fostering strong relationships.

• Monitor the progress of treatment and medical care plans.

• Keep track of appointments and follow-up care.

• Communicate with healthcare providers to gather updates as necessary.

• Gather pertinent information from clients and providers.

• Identify critical case details that could influence case value.

• Relay updates to pre-litigation attorneys and paralegals.

• Maintain precise and organized case files within the firm’s case management system.

• Ensure all documentation is complete and accurately recorded.

• Facilitate communication among clients, medical providers, and the legal team.

• Additional responsibilities may be assigned as required.

⛳️ Requirements

• At least two years of experience in personal injury law or medical case coordination.

• Proven experience in managing a substantial volume of client files.

• Proficient in documentation and case management software.

• Outstanding written and verbal communication abilities.

• Capability to remain organized and handle multiple tasks in a fast-paced setting.

• A compassionate, client-centered approach to service.

• Must reside in the United States.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and continuing education.

• Supportive and collaborative work environment.