Case Manager

This is a fully remote position, open to applicants in Colorado, +8 more states.

📋 Description

• Act as the primary contact for designated clients following their engagement.

• Provide consistent updates on treatment and case developments.

• Address client inquiries and concerns with professionalism and empathy.

• Assist in addressing client issues and nurturing robust relationships.

• Oversee treatment advancements and medical care plans.

• Keep track of appointments and follow-up care.

• Communicate with medical providers to acquire necessary updates.

• Gather pertinent information from clients and healthcare providers.

• Recognize significant case details that could affect case value.

• Relay updates to pre-litigation attorneys and paralegals.

• Maintain precise and well-organized case files within the firm’s case management system.

• Ensure all documentation is thorough and accurately recorded.

• Facilitate communication among clients, medical providers, and the legal team.

⛳️ Requirements

• A minimum of two years of experience in personal injury law or medical case coordination.

• Experience in managing a substantial volume of client files.

• Proficient in documentation and case management software.

• Exceptional written and verbal communication abilities.

• Capability to remain organized and handle multiple priorities in a dynamic environment.

• A compassionate and client-centered approach to service.

• Must reside within the United States.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and continuing education.

• Supportive work environment with a focus on team collaboration.

• Flexible work hours and potential remote work options.