Case Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Overseeing and managing home-bound clients/members.

• Monitoring health care plans for members enrolled in the EDWP Elderly and Disabled Waiver Program.

• Supervising service providers to ensure compliance with the organization's health care plan for each member.

• Suggesting modifications to the health care plan as necessary to assist members in improving or stabilizing their health conditions.

• Coordinating information flow between members and service providers.

• Establishing and maintaining effective working relationships with all stakeholders.

• Helping members make informed choices by serving as their advocate regarding clinical status and treatment options.

• Contacting members via phone monthly and as required to assess their health conditions and needs.

• Conducting physical visits to members quarterly and as needed to evaluate their health conditions and needs, post COVID-19.

• Participating in weekly meetings aimed at discussing and resolving member issues and facilitating their needs.

• Complying with professional standards as specified by the protocols, rules, and regulations set forth by the organization and the Department of Community Health.

⛳️ Requirements

• Must possess a flexible work schedule to accommodate both scheduled and ad hoc meetings set by the organization.

• Bi-lingual skills are a plus, particularly in Vietnamese; knowledge of other languages such as Spanish, Korean, or Russian is also advantageous.

• Proficient computer literacy.

• Goal-oriented mindset.

• Ability to multi-task effectively.

• Flexibility in work approach.

• Adaptability to change.

• Capability to work independently.

🏝️ Benefits

• Flexible work schedule.

• Opportunity to become a Team Lead.