Case Management Analyst

This is a fully remote position, open to applicants in Maine, +5 more states.

📋 Description

• Administer the annual Health Risk Survey to aid in identifying needs for the member’s Individual Plan of Care.

• Notify the designated care manager of any newly discovered health/safety risks or service requirements.

• Execute care coordination tasks assigned by the care manager within a specified timeframe.

• Alert the assigned care manager and/or associate manager regarding any identified quality of care concerns.

• Enthusiastically support the member’s care coordination requirements and actively seek solutions to meet those needs.

• Utilize problem-solving abilities to obtain alternative contact information for members who cannot be reached by care management.

• Apply motivational interviewing techniques to enhance member engagement and encourage lifestyle modifications for improved health.

• Comply with case management and quality management protocols in accordance with regulatory and accreditation standards as well as company policies.

⛳️ Requirements

• A minimum of 2 years of experience in behavioral health, social services, or a related field pertinent to the program focus.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams).

• Access to a private, dedicated workspace to effectively meet job requirements.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.