Case Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and uphold records within the firm's case management system.

• Input client information from original documents.

• Assemble filing packages and manage physical mailings.

• Aid in producing draft forms utilizing the firm's form-generation tool.

• Gather supporting documents for filing packages under the guidance of SCM.

• Keep attorney records current in EPICENTER.

• Generate FedEx shipping labels for outgoing USCIS submissions.

• Examine incoming government notices.

• Prepare cases for ePackage submission.

• Refresh case workflows and task statuses in the case management platform.

• Offer general administrative support to SCMs, which includes scheduling and document management.

⛳️ Requirements

• A Bachelor's degree or an equivalent mix of education and professional experience.

• Exceptional attention to detail, with a focus on accuracy in data entry and document management being essential.

• Proficient in Microsoft Office applications (Word, Excel, Outlook).

• Capability to handle multiple tasks at once and adhere to deadlines in a dynamic environment.

• Strong organizational abilities and the capacity to follow established processes and checklists.

• Professional skills in both written and verbal communication.

• Comfort in working with databases and adapting to new software systems.

• Previous experience in a law firm, immigration services, or legal operations setting is preferred.

• Familiarity with USCIS forms (I-129, I-539, G-28, I-907) and immigration case workflows is preferred.

• Experience with Salesforce-based platforms or legal case management systems (e.g., EPICENTER, Litify) is preferred but not mandatory.

• Background in document assembly or form-generation tools.

• Bilingual skills are an advantage.

🏝️ Benefits

• Flexible work environment

• Professional growth opportunities