Carwash Technician

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Deliver expert and professional solutions to all customers, ensuring their business remains profitable while their clients receive a clean, shiny, and dry vehicle every time they utilize our products.

• Conduct preventative care and troubleshooting, including the titration of products as required.

• Perform volumetrics for products as necessary.

• Execute minor repairs on chemical equipment and applications.

• Oversee site chemical conversions and installations, keeping customers informed about progress.

• Monitor customer levels and manage Chemical Inventory, placing replenishment orders for sites under your responsibility.

• Maintain Wash Key Reporting and Service Reports.

• Conduct NCS Site Surveys using the provided template.

• Support and implement initiatives for corporate accounts (CTC) following established protocols.

• Provide on-site training for revenue programs.

• Conduct basic technical and chemistry training with relevant personnel at the location.

• Keep accurate and current computer files (SF, Portal, Google & CTM) regarding customers and their concerns.

• Analyze customer outputs and recommend technical updates or strategies to enhance efficiency and wash counts for the assigned site.

• Identify opportunities for our accounts, initiate discussions, and communicate findings to sales management.

⛳️ Requirements

• An Associate Degree in Business Administration or a related field is preferred; or equivalent practical experience.

• Experience in the car wash industry is advantageous but not mandatory.

• Basic mechanical knowledge and aptitude are required.

• Ability to communicate effectively both internally and externally across all organizational levels.

• Proficiency in Microsoft Office and basic computer skills.

• Proven ability to deliver exceptional customer service and support.

• Capability to operate with minimal supervision and collaborate within a team environment.

• Must be a proactive self-starter with strong motivation.

• Exceptional organizational skills and attention to detail are necessary.

• Willingness to support overnight travel up to 40% based on territory and customer requirements.

🏝️ Benefits

• Health insurance

• Dental coverage

• Vision coverage

• Matching 401(k)

• Paid time off