Carwash Chemical Technician

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Deliver expert and professional solutions to all clients, ensuring their businesses thrive and their customers receive a clean, shiny, and dry vehicle every time they utilize our products.

• Implement preventative care and troubleshooting through product titration as necessary.

• Conduct volumetrics for products when required.

• Perform minor repairs on chemical equipment and applications.

• Oversee site chemical conversions and installations, keeping customers updated on progress.

• Monitor customer levels and manage chemical inventory, including replenishment orders for the sites under your care.

• Maintain Wash Key Reporting - Service Reports.

• Execute NCS Site Surveys following the designated template.

• Support and implement corporate accounts (CTC) in accordance with established protocols.

• Provide on-site training for revenue programs.

• Conduct basic technical and chemistry training for relevant personnel at the location.

• Keep accurate and current computer files (SF, Portal, Google & CTM) regarding customers and their issues.

• Analyze customer outputs and recommend technical updates or strategies to enhance efficiency and increase wash counts for the assigned site.

• Identify opportunities for our accounts, initiate intake discussions, and communicate findings to sales management.

⛳️ Requirements

• An Associate Degree in Business Administration or a related field is preferred, or equivalent practical experience.

• Experience in the car wash industry is preferred but not mandatory.

• Basic mechanical knowledge and aptitude are required.

• Strong communication skills are needed to interact effectively both internally and externally at all organizational levels.

• Proficiency in Microsoft Office and basic computer knowledge is essential.

• Proven ability to deliver the highest level of customer service and support.

• Capability to operate with minimal supervision and collaborate in a team environment.

• Must demonstrate initiative and be highly motivated.

• Excellent organizational skills and meticulous attention to detail are required.

• Willingness to support overnight travel up to 40% based on territory and customer demands.

🏝️ Benefits

• Comprehensive health, dental, and vision coverage.

• Matching 401(k) plan.

• Paid time off.

• Opportunities for professional development.

• Training programs.

• Flexibility in working arrangements.

• Opportunities for career advancement.