Care Manager, Telephonic Nurse

📋 Description

• Assist patients who have recently been discharged from care or may require post-acute services.

• Guide individuals through healthcare options and post-acute care services.

• Utilize various tools to present patient choices and educational resources.

• Address customer inquiries, including location searches and complaints.

• Make determinations regarding the clinical level of care.

• Serve as a customer advocate throughout the referral process.

• Monitor and follow up on referral and admission results.

• Educate clients about Home Health, Hospice, and Palliative Care Services.

⛳️ Requirements

• An Associate's Degree is required.

• A Bachelor of Science in Nursing (BSN) is preferred.

• A compact state Registered Nurse (RN) license is mandatory.

• Minimum of 3 years of post-acute nursing experience is required.

• Experience in home health or hospice is preferred.

• Familiarity with home health, hospice, and palliative care services is essential.

• Current CPR certification is necessary.

• Proficiency in reading, writing, and speaking fluent English is required.

🏝️ Benefits

• Comprehensive medical, dental, and vision benefits.

• 401(k) retirement savings plan.

• Paid time off, including provisions for parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance benefits.

• Volunteer time off opportunities.

• Company holidays and personal holidays.