Care Coordinator, LPN/RN

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Engage in outreach efforts to inspire, assist, and inform members about the advantages of various programs.

• Perform evaluations of members' statuses and collaborate with them to create a care plan that aligns with their objectives.

• Assess individual care requirements and relay medical information to healthcare professionals.

• Oversee a caseload of members to guarantee timely contact with each individual.

• Coordinate care with providers and arrange appointments as necessary.

• Encourage members to actively participate in their health and overall wellness.

• Recognize and assist in addressing needs related to Social Determinants of Health.

• Accurately and thoroughly document actions taken within a care management platform.

• Conduct a high volume of outreach to members, families, providers, or other necessary recipients.

⛳️ Requirements

• Possess an active and unrestricted Licensed Practical Nurse (LPN) or Registered Nurse (RN) license.

• Have 2+ years of experience as a care coordinator, case manager, community health worker, pharmacy technician, or social worker.

• Reside in Tennessee.

• Be fluent in English; fluency in Spanish is preferred.

• Maintain a dedicated home office for remote work.

• Have a minimum of 1 year of remote work experience.

• Experience working with Medicaid and/or Dual Eligible patients is required.

• Possess strong interpersonal, communication (both verbal and written), and problem-solving skills.

• Have experience interacting with customers via phone and text messaging.

• Familiarity with documenting case notes in a care management or electronic health record platform.

• Experience with motivational interviewing techniques.

🏝️ Benefits

• Competitive compensation packages.

• 401(k) plan with employer matching.

• Comprehensive medical, dental, and vision insurance, including a fully employer-paid option.

• Paid time off, paid sick leave, and paid holidays.

• Remote work opportunities.

• Extensive training and development programs.

• 100% employer-paid short-term disability, long-term disability, and basic life insurance.

• Health Savings Plan with contributions from the employer.

• Employee assistance program (EAP).