Call Center Agent – Sales

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide inbound first-level support to current customers.

• Offer technical assistance for issues related to TV, telephone, and internet services.

• Deliver needs-based product recommendations and optimize contracts.

• Engage in sales during every customer interaction.

• Participate in compensated training sessions scheduled for a permanent early-morning shift.

• Work in a two-shift system from Monday to Sunday, between 7:00 a.m. and 11:00 p.m.

• Cover shifts every other weekend, with compensatory time off during the week.

• Adhere to a shift schedule that is provided several weeks in advance.

⛳️ Requirements

• Minimum of 1 year of experience in a call center, preferably in technical services within the telecommunications sector.

• At least 1 year of experience in sales with a proven history of meeting sales objectives.

• Capability to consistently cover the designated working hours.

• No engagement in secondary employment.

• Proficient in German (C1 level).

• Must reside in Germany.

• Career changers are not considered; we seek experienced support and sales professionals.

🏝️ Benefits

• Unlimited potential for commissions.

• Quality bonus opportunity (up to €28/hour possible).

• Permanent employment contract.

• 100% remote work – no need to commute.

• Premium technology package provided.

• Health management programs and gym discounts available.

• Opportunities for training and career advancement.

• Three weeks of paid training offered.