Call Center Agent - Energy Project

This is a fully remote position, open to applicants in Germany.

📋 Description

• Serve as the initial point of contact for all inquiries regarding energy contracts, including advance payments, meter readings, data maintenance, invoices, and contracts.

• Offer both telephone and written assistance for all queries from private customers.

• Provide guidance to customers on tariffs and contracts.

⛳️ Requirements

• Several years of experience in a call center environment.

• Background in working on an energy-related project.

• A passion for assisting customers in selecting the most suitable tariff.

• Flexible and highly dependable.

• Excellent proficiency in the German language, both spoken and written (C1 level).

• Competent in using standard PC applications.

🏝️ Benefits

• 100% remote work (home office) – no need for commuting to an office!

• Permanent contract from the very first day.

• Health program that includes a gym discount.

• Comprehensive training and opportunities for career development.

• Premium technology package.