
Healthcare Call Center Representative
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Alaska, +11 more states.
• Oversee a consistent, high volume of incoming calls from clients.
• Proficiency in computer navigation is essential.
• You will be required to use multiple computer systems simultaneously while interacting with clients and resolving issues over the phone.
• It is necessary to remain at your workstation for the entirety of your shift, except for scheduled breaks and lunch.
• Handle continuous calls in a dynamic, fast-paced setting throughout your shift.
• Successfully pass a customer service assessment and typing test on a computer (mobile devices are not supported).
• A high school diploma, GED, or college degree is required.
• A minimum of 6 months of customer service experience is mandatory.
• Completion of a required paid training program with full attendance is necessary.
• A successful background check is mandatory for this role.
• Health benefits, including medical, dental, and vision coverage, are available starting from the first day of employment.
• Paid time off begins to accrue after 180 days (approximately 6 months) of employment.
MDS Communications Corporation
TD
TrustCorp
Pietra
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