This is a fully remote position, open to applicants in Arizona, Nevada, +4 more states.

📋 Description

• Answer inbound calls from current customers.

• Handle service requests, including adding or removing vehicles and drivers, updating lienholder information, and dispatching policy documents.

• Assist customers with inquiries regarding their existing insurance policies, including coverage details and policy benefits, or facilitate changes to current policies.

• Strive to retain Jerry policyholders by proactively identifying solutions for customers who may be considering cancellation.

⛳️ Requirements

• A minimum of 2 years of experience in a call center setting.

• Ability to multitask and manage various competing priorities effectively.

• A genuine passion for assisting others.

🏝️ Benefits

• We will cover the cost of your P&C license (expected to be obtained within 60 days of starting).

• Medical, dental, and vision insurance are provided.

• 401K matching available.

• Opportunity to work remotely (we supply the necessary work equipment).

• Continuous training and mentorship from our leadership team.

• A diverse selection of insurance carriers and products - we collaborate with over 55 carriers to ensure we provide our customers with the best options available.

• Flexible scheduling choices, including the option of a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.