Buyer – Warranty

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete repair and recovery process for warranty and return claim materials from customer locations.

• Generate supplier return purchase orders, monitor claims and notifications, and ensure prompt resolution.

• Negotiate warranty conditions and repair agreements with suppliers to achieve advantageous terms.

• Direct supplier recovery initiatives (credits, replacements, no-cost repairs) and ensure suppliers meet performance standards.

• Identify and onboard repair partners to enhance capacity and minimize turnaround times.

• Collaborate with Service, Quality, Engineering, and Planning to address issues, assist in root cause analysis, and prevent recurrence.

• Optimize warranty and repair workflows; introduce tools and best practices to enhance turnaround, visibility, and supplier performance.

• Keep accurate purchasing data and planning parameters in accordance with MPS/MRP best practices.

• Maximize total cost of ownership and ensure timely delivery through effective planning and management of automation-related tasks.

⛳️ Requirements

• A Bachelor's degree in Business, Supply Chain, or a related field is preferred, or equivalent professional experience.

• At least 3 years of experience in procurement and/or supplier warranty administration.

• Minimum of 3 years of experience with ERP/MRP systems; proficiency in SAP is preferred for purchase requisition and order generation.

• Experience with relevant commodities such as conveyors, lifts, robotics, automation controls, metal, and material handling systems, along with familiarity with the associated supply base.

• Proficient in advanced Excel (including Pivot Tables, VLOOKUP/XLOOKUP); experience with data visualization tools (e.g., Power BI, Tableau) is preferred.

🏝️ Benefits

• Medical

• Dental

• Vision

• Disability

• 401K

• PTO