Business Technology Engineer II

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Take ownership of, maintain, and optimize Samsara's Okta environments (commercial and StateRAMP/FedRAMP), which includes SSO integrations, group management, Okta Workflows automation, and governance of access policies.

• Develop, build, and support integrations and automations utilizing Workato, which includes oversight of the OWL-IT IT Genie platform — Samsara's AI-driven IT service delivery and provisioning system.

• Manage and support Google Workspace, which encompasses Marketplace app management, configuration of groups and organizational units, offboarding automation, and governance of service accounts.

• Lead and participate in Identity & Access Management initiatives, including birthright provisioning, role-based access controls, Saviynt RBAC, and automation of access lifecycle.

• Serve as the primary IT engineering Subject Matter Expert (SME) for StateRAMP/FedRAMP IT controls — involving scoping, implementation, documentation, and evidence gathering to meet compliance requirements.

• Provide Tier 3 escalation support for intricate, sensitive, and security-related IT incidents, including SCIM, provisioning failures, and authentication challenges across identity-integrated systems.

• Create and maintain clear documentation, including runbooks, architecture diagrams, access policies, and business process flows in Confluence.

• Collaborate with Security, GRC, and cross-functional IT teams to enhance the security posture of Samsara's identity and access management infrastructure.

• Research, evaluate, and integrate new vendors and technologies into the IT stack, including assessing automation opportunities with tools such as Workato One, Vertex AI, and Gemini Enterprise.

• Guide and mentor teammates to elevate the technical skills of the broader IT Engineering team.

• Advocate for and exemplify Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we expand globally and open new offices.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience).

• Over 5 years of experience in an IT Systems Engineering role, with at least 3 years of hands-on experience with Okta, including SSO configuration, provisioning, group rules, Okta Workflows, and ITGC/SOX-compliant access controls.

• Proven experience in building and maintaining automation using Workato or similar Integration Platform as a Service (iPaaS) platforms.

• Proficiency in working with REST APIs (Python preferred) for the development of integration and automation.

• Demonstrated experience in administering Google Workspace.

• Experience in implementing and supporting an Identity & Access Management solution within a corporate environment.

• Strong foundations in IT security, corporate systems, and compliance, with experience contributing to audit-ready processes and documentation of controls.

• Capability to work across functions and lead technical initiatives independently while collaborating with stakeholders at all levels.

🏝️ Benefits

• Flexible, employee-driven remote work model.

• Professional development stipend.

• Comprehensive health and parental leave plans.

• Total rewards and benefits designed to support high-impact builders.

• Performance-based bonus/variable pay and equity opportunities.