Business Systems Analyst – Laboratory Information Technology Systems

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Act as the intermediary between laboratory operations and information technology teams.

• Provide support to scientists, laboratory technicians, and quality assurance professionals.

• Facilitate the gathering of requirements for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), and related laboratory technology platforms.

• Collaborate with laboratory operations, quality assurance, information technology, and vendor partners to collect and document business requirements.

• Analyze laboratory workflows, operational processes, and business requirements to pinpoint technology solutions.

• Convert laboratory and business requirements into system specifications, workflow designs, and technical documentation.

• Oversee troubleshooting related to LIS, LIMS, laboratory middleware, instrument interfaces, data flows, and HL7/EDI file transfers.

• Coordinate software upgrades, hotfixes, vendor support actions, and cross-functional system deployments.

• Lead activities related to system testing, validation, and user acceptance testing.

• Assess systems and processes, recommending enhancements for efficiency, accuracy, compliance, and sustainability.

• Create and maintain documentation, standards, procedures, and best practices.

• Persuade stakeholders across various functions to endorse project priorities, enhancements, and implementation initiatives.

• Assist with laboratory system implementation, integration, enhancement, and optimization projects from the requirements gathering phase to deployment.

⛳️ Requirements

• Bachelor's Degree.

• At least 1 year of experience in gathering requirements for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), laboratory middleware, or laboratory technology platforms.

• Minimum of 1 year of experience in analyzing business requirements and translating clinical laboratory workflows into system solutions.

• A minimum of 2 years of experience leading Laboratory Information System implementation, integration, enhancement, validation, or optimization projects.

• At least 1 year of experience supporting cross-functional projects involving laboratory operations, quality assurance, information technology, and vendor partners.

• Minimum of 1 year of experience documenting laboratory system requirements, workflows, standard operating procedures, or business process documentation.

• At least 1 year of experience validating laboratory middleware applications, instrument interfaces, or laboratory technology solutions (preferred).

• A minimum of 3 years of experience as a Medical Technologist in a clinical laboratory setting (preferred).

• At least 1 year of experience supervising Clinical Laboratory staff (preferred).

• Minimum of 2 years of experience as a Business Systems Analyst supporting clinical laboratory operations (preferred).

• At least 2 years of experience leading information technology system upgrade, implementation, or enhancement projects (preferred).

• A minimum of 2 years of experience supporting Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), laboratory middleware, or laboratory automation platforms (preferred).

• At least 1 year of experience supporting HL7 interfaces, EDI transactions, instrument integrations, or laboratory data exchange processes (preferred).

• Minimum of 1 year of experience in conducting system testing, validation, or user acceptance testing activities (preferred).

• Up to 25% travel may be required.

• Strong verbal and written communication skills, along with technical documentation abilities.

• Proficient in effectively communicating with laboratory operations, information technology teams, vendors, and business stakeholders.

• Capable of managing multiple priorities and supporting concurrent projects in a regulated clinical laboratory environment.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.