Business Systems Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Map the complete intake workflow, establishing the validation ruleset that dictates how intake requests are processed and reviewed.

• Design, develop, troubleshoot, and implement the AI Intake Validation Agent, ensuring reliable and precise automated validation in collaboration with the project lead.

• Conduct a thorough inventory of tools within the technology ecosystem, assessing usage, overlaps, and gaps.

• Integrate the inventory as needed by stakeholders.

• Create a prioritized rationalization matrix to guide decisions regarding tool consolidation, retirement, or investment.

• Execute automation opportunities identified during the rationalization of the tool ecosystem, converting findings into implemented process enhancements.

• Lead the creation of onboarding content, access checklists, tool primers, and process orientation materials on the SharePoint Hub.

• Support the adoption-monitoring tools to track engagement with onboarding content and platform resources.

• Collaborate with other developers, vendors, and company stakeholders to create proofs of concept, interface designs, and workflow architecture.

• Work alongside technical leads and stakeholders to clarify requirements, define project scope, and align technical decisions with project priorities.

• Develop and maintain documentation for workflows, validation logic, code, architecture decisions, and technical dependencies.

• Identify and resolve defects, process breakdowns, and integration issues across workflows and applications.

• Clearly communicate progress, challenges, technical findings, and trade-offs to team members, stakeholders, and project leadership.

• Proactively seek out opportunities to enhance workflow design, automation, and delivery efficiency.

• Ensure accurate and timely timekeeping.

⛳️ Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent professional experience.

• Over 5 years of relevant experience in workflow analysis, process design, and application or automation development.

• Proven track record of successfully leading specific tasks, demonstrating the ability to work under broad guidelines or manage ad-hoc teams.

• Established experience in mapping business workflows and converting them into structured validation rules and technical solutions.

• Practical experience in building or integrating AI agents into operational workflows.

• Experience in implementing audit trails and reporting layers to defined standards.

• Proven experience in conducting tool inventories and generating prioritized rationalization recommendations across a technology ecosystem.

• Experience in creating and managing content on SharePoint, including onboarding materials, checklists, and process orientation resources.

• Capability to manage assigned technical workstreams with minimal oversight, including requirements clarification, build execution, validation, documentation, and handoff.

• Ability to communicate technical information, findings, limitations, risks, and recommendations clearly in both written and verbal formats.

• Strong analytical thinking, problem-solving abilities, attention to detail, and a commitment to continuous improvement.

• Experience working collaboratively with other developers, vendors, stakeholders, and cross-functional or matrixed teams.

🏝️ Benefits

• Work from home (fully remote)

• 2 weeks of flexible paid time off

• $500 home equipment allowance (monitors, stand-up desk, etc.)

• Annual education allowance

• 401(k) with company matching

• Medical, Dental, Vision, and Life insurance