Business Relationship Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and expand key Funeral Director partner accounts located in the South East, East Anglia, and East Midlands, fostering robust relationships that promote growth, retention, and profitability.

• Create and implement business and sales strategies utilizing performance data and market insights to optimize commercial outcomes.

• Cultivate executive-level stakeholder relationships, proactively managing performance while addressing risks and opportunities.

• Discover and support new business prospects through networking, prospecting, and referrals.

• Advocate for the adoption of Ecclesiastical Planning Services digital offerings to enhance partner efficiency and improve customer results.

• Ensure precise CRM record-keeping, pipeline management, and reporting to facilitate effective account management.

• Collaborate with various teams to provide outstanding service, exchange best practices, and promote continuous improvement.

• Represent the company professionally at partner meetings, industry events, and networking functions, bolstering the company's reputation and brand.

⛳️ Requirements

• Demonstrated success in sales, account management, business development, or partner relationship management, achieving commercial growth and meeting targets.

• Experience in managing complex or high-value client and partner relationships, influencing senior stakeholders, and driving sustainable growth.

• Exceptional communication, presentation, and influencing abilities, capable of engaging confidently with varied audiences.

• Proven track record in implementing growth, sales, and partner engagement initiatives that yield measurable results.

• Competence in delivering training, coaching, and presentations to partners and customers.

• Solid understanding of regulatory requirements, governance standards, and customer outcome expectations within a regulated setting.

• Previous experience in the funeral sector is a plus.

🏝️ Benefits

• A competitive salary - let's talk about it.

• Car allowance.

• Group Personal Pension - up to 12% employer contribution.

• Generous annual bonus scheme: on-target bonus ranging from 6% to 24%.

• 25 days of annual leave plus bank holidays, along with a holiday buy and sell scheme.

• A variety of health and wellbeing benefits, including private healthcare, income protection, and life assurance.

• £200 annual personal grant to a charity of your choice.

• Encouragement to take at least one volunteering day per year.

• Employee Assistance Programme.

• Comprehensive study support for professional qualifications.

• Access to a virtual GP.

• Enhanced maternity and paternity pay.