Business Process Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect and evaluate business requirements from stakeholders.

• Work alongside cross-functional teams to establish project scope, objectives, and deliverables.

• Aid in the design, development, and implementation of new systems, processes, and tools.

• Produce and update business requirements documents, user stories, and test cases.

• Lead stakeholder meetings and workshops.

• Address issues and communicate the status of projects.

• Develop test plans, test cases, and testing scripts.

• Execute test cases and document any defects found.

• Collaborate with developers and stakeholders to troubleshoot issues and enhance product quality.

• Engage in discussions regarding project status and quality.

• Assist with business cases, feasibility studies, and project planning.

• Take part in quality assurance activities, including user acceptance testing and system validation.

• Support requirements management, business process enhancement, release management, and application testing for DEERS at DMDC.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Over 3 years of relevant experience.

• Secret security clearance or completion of T3 investigation.

• U.S. citizenship is mandatory.

• Proficient in MS Office, MS Project, JIRA, and ServiceNow.

• Strong analytical capabilities with a keen attention to detail and accuracy.

• Exceptional communication, interpersonal, and presentation skills.

• Ability to collaborate effectively with stakeholders at all levels.

• Capable of managing multiple projects and prioritizing tasks in a fast-paced environment.

• Experience with Agile methodologies like Scrum or Kanban.

• Familiarity with the software development lifecycle (SDLC) and testing methodologies.

• Ability to work both independently and as part of a team.

• Adaptability and a willingness to learn new technologies and methodologies.

• Fully remote availability within the continental United States (CONUS).

🏝️ Benefits

• Comprehensive medical plan options, including those with Health Savings Accounts.

• Dental plan options available.

• Vision plan included.

• 401(k) plan featuring pre-tax and post-tax contributions along with company matching.

• Flexible work weeks where feasible.

• Paid time off that encompasses vacation, sick leave, personal time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave.

• Generally, 15 days of paid leave per calendar year.

• 10 paid holidays annually.

• Up to 160 hours of paid family leave available in a rolling 12-month period for eligible employees.

• Short- and long-term disability insurance benefits.

• Life insurance provided.

• Accidental death and dismemberment insurance available.

• Personal accident insurance offered.

• Critical illness insurance included.

• Business travel and accident insurance provided.

• AI-powered career tool that identifies career steps and learning opportunities.

• Internal mobility team to support career aspirations.

• Opportunities for growth.

• Recognized culture of innovation and a military-friendly workplace.