Business Operations Specialist

📋 Description

• Oversee the reports that assist the Regional Vice President, Executive Operating Director, Client Relations Director, and Senior Clinical Consultant in their daily operational responsibilities.

• Facilitate effective communication and alignment between the regional leadership team and various functional departments (e.g., finance, HR, marketing, operations).

• Manage the inventory of supplies and equipment.

• Organize schedules including clinical schedules, on-call schedules, holiday schedules, and recurring meetings.

• Actively support the contract management process from implementation and onboarding to renewals, mid-cycle modifications, and off-boarding.

• Coordinate internal meetings and foster communication across departments.

• Provide daily administrative support to team members throughout the business unit.

• Offer administrative and practical assistance to customers and external entities as needed.

⛳️ Requirements

• A bachelor’s degree is required, ideally in business administration, management, or a related field.

• Proven experience in operational oversight, financial monitoring, and project coordination.

• Skilled in managing cross-functional collaboration and aligning projects with corporate strategies.

• Strong operational management and organizational abilities to ensure efficient day-to-day operations.

• Financial acumen to aid in billing processes, contract renewals, and budget monitoring.

• Outstanding communication skills to enhance internal coordination and external customer service.

• Capability to manage schedules, ensure compliance, and oversee key projects with a focus on deadlines and quality standards.

• Proficiency in technical tools and the ability to facilitate webinars and manage resource platforms such as SharePoint and Smartsheet.

🏝️ Benefits

• Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available.

• We provide favorable work schedules and a generous amount of Paid Time Off.

• A 401(k) retirement program with company matching is offered.

• Employee Assistance Program (EAP) benefits are available for you and your family.