Business Operations Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and execute strategic plans to foster growth within Airbnb’s Experiences sector.

• Oversee demand strategy and business development for a selected group of key markets.

• Direct specific global cross-functional initiatives to enhance the way guests discover and book experiences.

• Address market and category-specific challenges while prioritizing opportunities, time, and resources.

• Work collaboratively with product management, finance, marketing, community, communications, sales operations, and supply teams.

• Convert data-driven insights into practical operational plans to enhance business efficiency.

• Establish and nurture relationships with both internal and external stakeholders.

• Simplify complex data and market dynamics into concise recommendations and business context.

• Influence business outcomes and strategize for expansion within a rapidly growing business area.

• Create innovative incentives, business models, and operational methodologies to facilitate efficient scaling.

⛳️ Requirements

• A minimum of 10 years of experience leading intricate growth initiatives or business programs in fast-paced environments.

• Proven ability to influence and unite functional teams towards common goals.

• A successful history of establishing and expanding new businesses.

• Direct experience in launching and scaling growth initiatives, including paid marketing, referral programs, ambassador programs, distribution partnerships, affiliates, and inventive growth experiments.

• Strong analytical skills coupled with a deep understanding of guest needs and market dynamics.

• Capability to distill complex information into clear and actionable business strategies.

• Proficiency in swiftly identifying, aligning stakeholders around, and testing new growth concepts.

• Competence in prioritizing opportunities, costs, time, and resource allocation.

• Outstanding communication skills with the ability to influence stakeholders at all organizational levels, including executive leadership.

• Expertise in fostering collaboration among diverse teams.

• Comfort in navigating ambiguity and working autonomously to execute complex programs.

• Strategic mindset along with a passion for innovation and new product development.

• Proven track record of leading both strategic and tactical execution within a large organization.

• Ability to self-learn and develop tools to refine processes, assess business risks, and recommend best practices.

• Strong enthusiasm for engaging closely with the Airbnb community and embodying Airbnb’s core values.

• Must reside in a state where Airbnb, Inc. has a registered entity.

🏝️ Benefits

• Eligible for bonus.

• Equity eligibility.

• Comprehensive benefits package.

• Employee Travel Credits.

• Possibility of occasional work at an Airbnb office or attendance at offsite events, as agreed upon with your manager.

• Accommodations for disability-inclusive applications and interviews.