Business Operations Analyst

📋 Description

• Collaborate with business partners to collect, interpret, and document business requirements, including data discovery, policies, procedures, and analyses.

• Work alongside cross-functional teams such as Product, Client Delivery, Data Integration, Engineering, and Analytics to improve existing data workflows and processes.

• Assist in supporting technical teams and business stakeholders by translating intricate data concepts into clear, actionable insights.

• Use SQL and related tools to facilitate data-driven decision-making through reports, dashboards, and data extracts.

• Ensure data accuracy, integrity, and consistency across systems via data validation, reconciliation, and quality checks.

• Perform file testing during implementations to verify data accuracy, completeness, and compliance with specifications.

• Conduct root cause analysis on complex data issues, ensuring findings are documented and integrated into process enhancements.

• Troubleshoot application or process-related issues, document findings, and propose solutions.

• Utilize Databricks and related data platforms to support, document, and optimize data workflows and pipelines.

• Navigate Azure DevOps to identify, track, and manage individual and team initiatives.

• Assist in automating and optimizing data-related tasks and reporting processes to enhance efficiency.

• Investigate and resolve data issues, performing root cause analysis with necessary guidance.

⛳️ Requirements

• Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business, or a related discipline (or equivalent work experience).

• Over 2 years of experience in data analysis, data operations, business systems analysis, or a similar role.

• Practical experience with SQL, Databricks, and Azure-based data environments.

• Familiarity with data pipelines, ETL/ELT processes, and data warehousing concepts.

• Experience in data validation, data quality, and maintaining data integrity across systems.

• Proficiency in gathering, documenting, and translating business and technical requirements.

• Strong documentation skills, including the ability to create clear and scalable data workflows, process documentation, and data definitions.

• Experience using data visualization tools such as Tableau, Power BI, or Looker to generate insightful reports and dashboards.

• Advanced Excel skills, including pivot tables, VLOOKUPs, and complex formulas for data analysis.

• Excellent analytical, problem-solving, and organizational abilities with a keen attention to detail.

• Outstanding communication skills, capable of bridging the gap between technical and non-technical stakeholders.

🏝️ Benefits

• Competitive benefits package with generous employer subsidies.

• Flexible and remote working arrangements.

• 401k plan with a generous employer match and immediate vesting.

• Opportunities for personal and professional development.

• Supportive family benefits, including paid leave for new family members.

• Company-wide philanthropic program, Valenz Communities Connection.