Business Manager

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Take ownership of the complete quoting process for both sample and production quotations.

• Confirm receipt of Sample Purchase Orders and forward them to Program Management for sample production.

• Act as the main internal contact for designated customer accounts.

• Oversee contract review processes, which include assessing award letters, purchase orders, terms & conditions, and other customer documentation in partnership with cross-functional teams.

• Ensure the transfer of approved program documentation to Program Management.

• Create and maintain comprehensive cost breakdowns as needed.

• Handle communication with the customer to clarify Request for Quotation (RFQ) details.

• Attend customer meetings and events as necessary.

• Spearhead the forecasting and budgeting process by gathering input from Key Account Managers and ensuring precise updates to the system (pricing, volumes, SOP/EOP, commercial status, etc.).

• Work closely with Sales, Supply Chain, and other cross-functional departments to fulfill customer delivery and quality expectations.

• Track, analyze, and report on key performance indicators (KPIs) using Power BI.

• Execute other related responsibilities as assigned or needed.

⛳️ Requirements

• Bachelor’s degree in Business or Engineering, or an equivalent level of practical experience.

• Over 2 years of experience in inside sales, customer service, or sales operations, ideally within the automotive or manufacturing sectors.

• Experience with OEMs or Tier suppliers is highly desirable.

• Possess an analytical mindset with the ability to interpret data and make informed decisions.

• Strong communication and stakeholder management skills.

• Exceptional attention to detail and accuracy in process and data management.

• Capability to handle multiple priorities in a fast-paced setting.

• Problem-solving abilities with a proactive, customer-oriented approach.

• Robust organizational and process management skills.

• A sense of urgency and the ability to prioritize tasks to ensure timely completion.

• Understanding of when escalation is necessary.

🏝️ Benefits

• Medical, dental, and vision insurance options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed.

• Health savings accounts (HSA) and flexible spending accounts (FSA).

• Company-sponsored basic life and AD&D insurance.

• Coverage for short-term and long-term disability.

• Employee assistance and wellness programs.

• 401(k) Retirement Savings Plan.