Business Line Market Unit Leader

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and develop Columbus’ Dynamics 365 operations in the United States.

• Take ownership of revenue, profitability, and agreed P&L targets for the US market.

• Convert the global Dynamics strategy into a practical local implementation plan.

• Drive pipeline development, select key opportunities, and cultivate strategic client relationships.

• Transform demand into viable, qualified business opportunities.

• Build leadership capabilities and establish repeatable operating frameworks for sustainable growth.

• Oversee revenue, profitability, margins, utilization, and cash flow management.

• Collaborate with Finance on budgeting, forecasting, and reporting.

• Manage demand generation and ensure pipeline quality.

• Foster relationships with customers, Microsoft, and partners.

• Navigate strategic deals from discovery through to closure, including proposals, pricing, and negotiations.

• Confirm scope, risks, margins, and resources prior to commitment.

• Manage key strategic customer relationships, account planning, retention, expansion, and cross-selling initiatives.

• Supervise project and service delivery, ensuring project profitability, delivery quality, and portfolio risk management.

• Implement best practices, excellence in delivery, and process compliance.

• Act as the local escalation point for customer issues and facilitate resolution.

• Anticipate demand, capacity, and skills requirements.

• Drive phased recruitment and investments based on qualified pipeline, backlog, and delivery economics.

• Cultivate and enhance channel partnerships, including with Microsoft.

• Define roles, decision-making authority, and accountability across sales, solutioning, and delivery teams.

• Develop leadership potential and succession planning.

• Manage recruitment, talent development, and performance evaluation.

• Direct the US Dynamics business focusing on sales, pipeline growth, conversion rates, forecast accuracy, revenue, profit margins, utilization, customer satisfaction, retention, account growth, and talent retention metrics.

⛳️ Requirements

• Over 10 years of leadership experience in a consulting environment.

• More than 10 years of experience in the D365 ecosystem.

• At least 5 years of experience in selling project/analytics consulting services to clients and managing a business unit.

• Proven leadership within a technology consulting or business applications organization.

• Responsible for profitable growth, financial performance of the business unit, and personnel leadership.

• Experience in originating, developing, and closing consulting engagements.

• Proven track record in expanding strategic accounts.

• Strong commercial acumen regarding qualification, value-based selling, pricing, negotiation, and delivery economics.

• Experience in leading project or service portfolios, managing risks, and successfully collaborating with global or offshore delivery teams.

• Demonstrated ability to build scalable teams and operational frameworks, including demand-led hiring, workforce planning, delegation, leadership development, and establishing repeatable processes.

• Excellent English communication skills, with proficiency in managing executive stakeholders, collaboration, and coaching.

• Relevant higher education in technology or management, or equivalent professional experience.

• Knowledge of modern cloud services, AI, Azure, and data lakes.

• Solid technical understanding of D365.

• Highly motivated to establish a new business practice and engage in sales to both existing and new customers.

• Willingness to travel to client locations.

• Fluent in verbal and written communication.

• Experience in coaching and/or mentoring peers.

🏝️ Benefits

• Health, Life, Vision, and Dental Insurance.

• Short- and Long-Term Disability coverage.

• Paid vacation time.

• Sick leave benefits.

• Paid holidays.

• 401(k) retirement plan.

• Remote work opportunity from anywhere in the United States.

• Structured career advancement paths and supported professional growth.