Business Line Market Unit Leader

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and develop Columbus' Dynamics 365 operations within the United States.

• Take ownership of revenue, business-line profitability, and established P&L obligations for the US market.

• Convert global Dynamics strategies into actionable local plans.

• Oversee revenue, profitability, margins, utilization, and cash flow management.

• Collaborate with Finance on budgeting, forecasting, and reporting.

• Drive demand generation efforts and ensure high-quality pipeline management.

• Cultivate relationships with customers, Microsoft, and partners.

• Identify growth opportunities both within and outside of Dynamics.

• Manage strategic deals from initial discovery through to closure.

• Articulate customer value, engage key decision-makers, and lead proposals, pricing discussions, and negotiations.

• Confirm scope, risks, margins, and resource allocation before final commitments.

• Ensure profitable project delivery and smooth transitions.

• Manage select strategic customer relationships through account planning, retention strategies, expansion initiatives, and cross-selling.

• Oversee project and service delivery as a whole.

• Maintain accountability for project profitability, delivery quality, and portfolio risk management.

• Implement delivery excellence, best practices, and process compliance in line with global standards.

• Act as the primary escalation point for local customers and coordinate resolutions effectively.

• Anticipate demand, capacity, and skill requirements.

• Drive phased hiring and investments aligned with a qualified pipeline, backlog, and delivery economics.

• Utilize global resources before increasing local headcount.

• Build and enhance channel partnerships, including with Microsoft.

• Define clear roles, decision-making processes, and accountability across sales, solutioning, and delivery functions.

• Foster leadership development and succession planning.

• Manage recruitment, talent development, and performance evaluations.

• Evaluate performance through metrics such as sales, qualified pipeline, conversion rates, forecast accuracy, revenue, profit, margins, utilization, customer satisfaction, retention, account expansion, and talent retention.

⛳️ Requirements

• Over 10 years of leadership experience in a consulting environment.

• More than 10 years of experience within the D365 ecosystem.

• At least 5 years of demonstrated success in selling projects/analytics consulting services to clients and managing a business unit.

• Highly driven to establish a new business practice and engage in sales efforts with both existing clients and new prospects.

• Familiarity with modern cloud services, AI technologies, Azure, and data lakes.

• Proven success working with offshore delivery teams.

• Solid technical understanding of D365.

• Established leadership experience in technology consulting or business applications organizations.

• Responsible for profitable growth, financial performance of the business unit, and people leadership.

• Experience in originating, developing, and closing consulting engagements.

• Experience in expanding strategic accounts.

• Strong commercial acumen in qualification processes, value-based selling, pricing strategies, negotiation, and delivery economics.

• Experience in managing project or service portfolios, risk management, and collaborating with global or offshore delivery teams.

• Proven track record in building scalable teams and operational structures, including demand-driven hiring, workforce planning, delegation, leadership development, and establishing repeatable processes.

• Excellent English communication skills along with executive stakeholder management, collaboration, and coaching abilities.

• Relevant higher education in technology or management, or equivalent professional experience.

• Willingness to travel to customer sites.

• An entrepreneurial mindset; innovative, forward-thinking, enthusiastic, and engaging.

• Exceptional leadership, interpersonal, coaching, and mentoring skills.

• Professional demeanor and appearance in business contexts.

• Strong attention to detail.

🏝️ Benefits

• Health Insurance

• Life Insurance

• Vision Insurance

• Dental Insurance

• Short-Term Disability

• Long-Term Disability

• Paid vacation

• Sick leave

• Holidays

• 401(k)

• Opportunity for remote work

• Clear and structured career progression paths

• Support for career development