Business Development Representative, Inbound

This is a fully remote position, open to applicants in Poland.

📋 Description

• Take ownership of and implement inbound sales strategies for mid-market and selected enterprise accounts.

• Qualify and engage with inbound leads generated through marketing efforts, events, partnerships, and thought leadership initiatives.

• Identify, engage, and cultivate relationships with key decision-makers, including CxOs, Product Heads, Procurement, and Digital Transformation leaders.

• Manage complete end-to-end sales cycles: discovery, qualification, solution development, proposal generation, negotiation, and closing.

• Collaborate closely with presales, delivery, and CoE leaders (Commerce, Applied AI, Innovation Engineering) to create and present winning solutions tailored to inbound opportunities.

• Work in partnership with marketing and GTM teams to enhance lead generation funnels, improve MQL-to-SQL conversion rates, and provide insights on messaging and positioning.

• Monitor performance metrics related to conversion rates, deal velocity, pipeline value, margin contribution, and client satisfaction.

• Take responsibility for managing your pipeline, ensuring forecasting accuracy, and maintaining CRM hygiene with a high level of ownership and discipline.

⛳️ Requirements

• 3-4 years of experience in business development, client partnerships, or consultative sales in IT services or software engineering companies.

• Proven record of working with inbound sales processes and qualifying marketing-generated leads in a fast-paced, high-growth setting.

• Ability to effectively handle multiple inbound opportunities simultaneously while ensuring high responsiveness, attention to detail, and an outstanding client experience.

• Demonstrated success in converting inbound leads into successful software and IT services deals in markets including the US, Canada, UK&I, BeNeLux, Scandinavia, Poland, DACH, or GCC.

• Strong relationship-building capabilities, with the ability to quickly establish trust and credibility with prospective clients and guide them through the purchasing process.

• Competence in independently managing full sales cycles and closing mid-sized deals (up to 900k PLN in value).

• Solid understanding of IT service models (T&M, Fixed Price, Managed Services, Retainers).

• Strong discovery skills and the ability to convert business challenges into technical solution proposals.

• Excellent communication, storytelling, and relationship-building skills.

• Comfortable operating in a dynamic environment where speed, ownership, and proactive communication are essential to success.

• Proficient in English and Polish (C1+); knowledge of additional languages is a plus.

• Nice to have: Expertise in digital commerce, with familiarity in ecosystems such as Shopify, SAP Commerce, Salesforce, OMS, PIM/MDM, or headless architectures.

🏝️ Benefits

• Access to the WorkSmile platform, offering benefits tailored to your preferences:

• Multisport card,

• Private health insurance package,

• Life insurance,

• And hundreds of additional options to choose from across 15 categories (shopping, leisure, travel, food, etc.).

• PLN 175 monthly lump sum (ryczałt) for remote employees (UoP contract).

• Discounts on Apple products (B2B contract).

• Numerous internal initiatives: Team workshops and integration events, webinars, and knowledge-sharing sessions.