Business Development Assistant – Operations, Technology

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee the management of company software systems, ensuring that platforms are consistently updated and functional.

• Supervise scheduling, invoicing, workforce coordination, and daily operational tasks.

• Guarantee that technicians accurately record information and adhere to established procedures.

• Address system and operational challenges before escalating issues to management.

• Investigate AI tools and process enhancements to aid in business growth and operational efficiency.

• Maintain operational reports, dashboards, and internal documentation effectively.

• Facilitate communication among technicians, staff, and management.

• Track workflows and pinpoint opportunities for enhanced productivity and organization.

• Execute other duties associated with the position as assigned.

⛳️ Requirements

• Proficient in English, both written and spoken.

• Outstanding interpersonal and communication abilities, fostering effective collaboration with clients, colleagues, and team members.

• Prior experience as a Business Development Assistant, Operations Assistant, or in comparable professional positions.

• Strong sense of ownership and accountability in all tasks.

• Highly responsible, proactive, reliable, and detail-oriented.

• Excellent research, critical thinking, and problem-solving capabilities.

• Familiarity with software, digital tools, and technology systems.

• Experience in the HVAC industry is a significant advantage for this role.

• Comfortable managing multiple tasks and platforms simultaneously.

• Strong accountability, follow-through, and organizational skills.

• Ability to juggle multiple responsibilities in a fast-paced setting.

• Quick learner of new systems, software, and workflows.

• Proficient in Microsoft Office (Word, Excel, Outlook) and standard business tools (email, spreadsheets, document management).

• Innovative thinker, adaptable, reliable, self-motivated, and confident.

• Positive attitude with the capacity to learn and adapt rapidly.

• Ability to comprehend and follow established processes accurately with minimal supervision.

• Availability to work U.S. Eastern Time (New York) business hours and flexibility to meet business needs.

• Interest in long-term career opportunities.

• Access to a reliable computer (Windows 10 or newer), dual monitors, and stable high-speed internet.

🏝️ Benefits

• Fully remote work environment.

• Compensation in USD.

• Full-time position, requiring 40 hours per week.

• Supportive work atmosphere with opportunities for growth.