Business Development Representative

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Accountable for assisting with all facets of Business Development for Sales, including customer accounts, projects, and follow-up activities.

• Promote synergy between the Business Development team and the sales force.

• Serve as a liaison between the sales force and other departments.

• Guarantee the accuracy, consistency, and governance of customer accounts, project, and quote information within the CRM system.

• Aid the sales force in qualifying leads from various sources.

• Investigate and pinpoint opportunities for follow-ups for the sales team.

• Collaborate with the sales team to recognize and convert targeted accounts.

• Diligently track and document activities, interactions with leads, and their outcomes.

• Support the sales force by accurately creating and managing projects in the CRM.

• Follow up on projects, assessing probabilities, dates, and win/loss outcomes.

• Generate Quotes and Sales Purchase Agreements (SPAs).

• Offer individualized assistance to the sales force in navigating the site.

• Oversee and maintain CRM customer account data, which includes creation, updates, hierarchies, and ownership alignment.

• Monitor data quality, identifying and resolving duplicates, inaccuracies, and incomplete records.

• Establish national accounts and link related companies to these accounts.

• Develop customized dashboards and views.

• Communicate requests for modifications/additions according to guidelines.

• Adhere to Standard Operating Procedures (SOPs) and uphold guidelines for data integrity and governance standards.

⛳️ Requirements

• An associate degree in a relevant field or equivalent experience.

• Strong organizational and time management skills.

• Capacity to prioritize multiple tasks effectively.

• Must possess a keen attention to detail.

• Excellent problem-solving abilities.

• Capable of working well under pressure with time-sensitive data.

• Exceptional interpersonal and communication skills, both written and verbal.

• Strong team player.

• Proficiency in MS Office; knowledge of Dynamic CRM and MS Power BI is advantageous but not mandatory.

🏝️ Benefits

• Competitive benefits, salary, and retirement plan options!

• Opportunities for career advancement, job stability, and flexible work schedules.

• Commitment to Responsible Manufacturing – Protecting Our Planet for the Future.

• Utilization of renewable energy and a closed-loop recycled water process.

• Dedication to minimizing greenhouse gas emissions and water usage.

• The only flooring company acknowledged by the Asthma and Allergy Foundation.