Business Development Manager, German Speaking

This is a fully remote position, open to applicants in Germany.

📋 Description

• Inspire and Onboard New Customers: Engage with high-potential prospects in the DACH region, understanding their unique needs, and crafting compelling narratives that position Nivoda as their preferred marketplace. Collaborate with SDRs to ensure a smooth transition of leads into active buyers.

• Champion Customer Success: Act as a trusted advisor to your clients, fostering deep, value-driven relationships. You will be their strategic partner, anticipating their needs and proactively offering solutions that deliver unparalleled ROI.

• Drive Strategic Growth: Identify and capitalize on opportunities to enhance and deepen client engagement through up-selling and cross-selling initiatives. You will transform customer success into business growth, aligning Nivoda’s offerings with the changing needs of our clients.

• Collaborative Excellence: Partner closely with SDRs, TAMs, and CS teams to ensure every customer journey is seamless and every handoff is executed flawlessly. You will be the key connector that aligns efforts across teams, driving efficiency and maximizing customer satisfaction.

• Data-Driven Performance: Utilize key metrics such as GMV, Active Buyers, First Purchases, Retention, Frequency, ARPU, and LTV to refine strategies, enhance performance, and contribute to the ongoing improvement of our platform.

• Innovate for Impact: Work in active collaboration with product teams, providing valuable customer feedback that drives innovation and positions Nivoda as a leader in the marketplace. You’ll be a catalyst for change, continuously advocating for improvements.

⛳️ Requirements

• Fluent in German & English

• Experience in sales within the DACH region

• A passion for high-growth environments and an unwavering drive to achieve results.

• Bachelor’s degree in Business, Marketing, or a related field.

• Over 4 years of experience in a B2B customer-facing role, with a proven history of surpassing sales targets and driving customer success.

• Outstanding communication, negotiation, and relationship-building skills.

• A collaborative mindset with a proven ability to work effectively across teams.

• Proficiency in CRM software (preferably Salesforce) for pipeline management and a data-driven approach to decision-making.

🏝️ Benefits

• Flexible working hours and a vibrant company culture

• Remote work

• Abundant opportunities for growth and learning

• Unlimited holiday allowance

• Opportunity to join and contribute to a company during its rapid expansion phase