Business Development Manager

This is a fully remote position, open to applicants in Japan.

📋 Description

• Establish and nurture robust relationships with current clients.

• Serve as the primary contact for client inquiries, concerns, and requests.

• Comprehend client needs and objectives to deliver customized solutions.

• Identify and pursue new business opportunities within existing accounts.

• Meet and surpass sales targets through proactive selling and upselling efforts.

• Create and execute effective sales strategies to enhance revenue growth.

• Develop account plans that detail the client’s goals, challenges, and potential opportunities.

• Collaborate with cross-functional teams to ensure successful implementation of account strategies.

• Regularly assess and analyze account performance to pinpoint areas needing improvement.

• Work closely with the sales team, marketing, and other departments to maintain a unified approach to client management.

• Communicate effectively with clients to provide updates, gather feedback, and address concerns.

• Prepare regular reports on account performance, sales activities, and pipeline status.

• Conduct market research to remain informed about industry trends and competitor activities.

• Ensure high levels of customer satisfaction by delivering outstanding service and promptly addressing client needs.

• Collect feedback from clients and utilize it to drive continuous improvements in our products and services.

⛳️ Requirements

• A Bachelor's degree in Business, Marketing, or a related field is preferred.

• A minimum of 2-3 years of demonstrated experience as an Account Manager or in a similar sales role.

• Proficiency in both English and Japanese.

• Strong understanding of the education management industry alongside the ability to clearly communicate our value proposition to clients.

• Exceptional communication and interpersonal skills.

• Proven track record of meeting and exceeding sales targets.

• Proactive and self-driven with a strong sense of ownership and accountability.

• Advanced written and spoken English (C2 level certification preferred; LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).

• High level of computer literacy is essential; ECDL Advance level certification is desirable.

• Familiarity with Microsoft Dynamics CRM or similar software will be considered advantageous.

🏝️ Benefits

• Competitive remuneration package.

• Work in an international, dynamic, and enjoyable environment.

• Two complimentary vouchers for all certifications from PeopleCert's Portfolio per year for all employees.

• Extensive learning experience utilizing best practices in a global setting.

• Ongoing personal and professional development opportunities.

• 100% Virtual Hiring Process.