Business Development Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Reporting to the Director of Sales for Australia and New Zealand, you will be responsible for driving and optimizing revenue potential for assigned retail, wholesale, custom groups, and group tour block accounts.

• Engage in strategic account management to foster ongoing growth and participation across various channels (wholesale, retail, group tour block) to meet established revenue objectives.

• Create and document key account process flows related to selling Rocky Mountaineer products.

• Identify and cultivate new trade opportunities to enhance Rocky Mountaineer sales.

• Source and convert corporate and special interest custom group sales opportunities.

• Effectively leverage the Salesforce CRM system to enhance account knowledge across the organization.

• Conduct product training and sales calls aimed at targeted distribution partners.

• Plan, manage, and participate in trade shows, consumer events, travel expos, and roadshows.

• Develop and implement sales initiatives and local area marketing programs to ensure maximum return on investment.

• Assist the Sales Coordinator with frontline responses regarding past, current, and future bookings.

• Communicate with Travel Agents and guests about their bookings.

• Oversee key account participation and involvement during Learning Journeys (Fams).

• Share market intelligence, sales and marketing initiatives, and best practices with local, regional, and global teams.

⛳️ Requirements

• A qualification in Sales, Business, or a related field is preferred.

• A university degree in business management and/or travel/tourism.

• 2-3 years of relevant experience, including at least 2 years in an international travel and tourism sales environment.

• Established relationships with key account decision-makers and travel agents; a solid understanding and network within the Australian travel industry and its distribution systems.

• Strong presentation and training capabilities, both in-person and via webinars, suitable for audiences ranging from large consumer groups to boardroom settings.

• Proficient in tailoring and targeting communication for both internal and external key influencers/audiences; able to produce logical, concise, and audience-appropriate written material.

• Strong familiarity with Salesforce.com (or similar CRM sales and marketing systems), Power BI, Microsoft Office, and knowledge of reservation systems.

• Ability to analyze, interpret reports, and work with numerical data to support strategic objectives.

🏝️ Benefits

• Eligible for Armstrong Collective's Bonus program.