Business Development Director

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and execute the business development strategy for Devoted.

• Analyze market trends, evaluate opportunities, and assess competitor activities — adjusting the strategy quarterly based on insights gained.

• Seek out and engage new business opportunities, partnerships, and strategic alliances to broaden Devoted's client base.

• Create your own lead-generation pipeline through outbound efforts, networking, events, and by nurturing existing relationships.

• Manage the complete deal cycle: from discovery and scoping with production to proposal, negotiation, and closure.

• Collaborate with the production team to identify and refine opportunities that leverage Devoted's capabilities and expertise.

• Establish quarterly growth targets for current accounts and ensure they are met.

• Maintain client satisfaction at a score of 8/10 or higher across the entire portfolio.

• Cultivate and maintain robust relationships with clients at all levels — operational, senior, and strategic.

• Assist the CEO with account retention and management strategies for major accounts.

• Regularly evaluate the effectiveness of business development strategies and initiatives, recommending improvements and adjustments as necessary.

• Act as the primary contact for clients during production issues, focusing on problem-solving rather than assigning blame.

• Negotiate and finalize contracts and agreements with clients, partners, and vendors to secure favorable terms and mutually beneficial relationships.

• Aid legal and finance teams with inquiries related to contracts and invoicing for existing accounts.

• Champion CRM excellence by preparing weekly plans and reporting on current and prospective client communications.

• Generate regular status reports detailing activity, closings, follow-ups, and adherence to goals.

• Engage in networking events, conferences, and industry shows — representing Devoted and bringing back leads and intelligence.

• If headcount expansion is approved for growth support, hire and mentor additional staff (Lead Generation Managers, BD Managers).

⛳️ Requirements

• 7+ years of experience in business development, sales, or partnerships within the games industry, with a proven record of revenue ownership at the Director level.

• Platform-agnostic experience — you have successfully sold or grown accounts across PC, console, and mobile platforms, avoiding specialization in a single platform.

• Proven capability in personal lead generation: you have established outbound discipline and converted leads at the top of the funnel, rather than solely managing inbound inquiries.

• Track record of account growth: existing accounts that have shown quarter-over-quarter growth under your stewardship, supported by measurable results.

• Real-world experience in contract negotiation on commercial terms — including pricing, scope, IP, payment terms, and indemnity.

• Strong commercial acumen: you understand margins, recognize the costs of scope changes, and can analyze a project’s P&L.

• CRM proficiency: experience with HubSpot, Salesforce, or similar tools, using them as operational tools rather than merely for reporting.

• Exceptional relationship management and interpersonal skills — a collaborative team player who engages effectively across all levels of management, staff, and clients.

• Excellent presentation, written, and verbal English skills — comfortable engaging with senior client stakeholders and presenting at industry events.

• Strong analytical and project management abilities — capable of managing multiple deals and accounts, prioritizing effectively, and meeting tight deadlines without sacrificing detail.

• Genuine passion and knowledge of video games and the broader gaming ecosystem — including engines, platforms, business models, and industry trends.

• Composed under pressure, organized, and accountable. Striving for world-class quality is the only acceptable standard.

• **Nice to Have**: Experience in selling co-development, porting, art services, or other gaming services (beyond just IP licensing or publishing).

• Existing personal network across publishers, platform holders, and mid-to-large independent studios in North America and Europe.

• Experience hiring and mentoring junior business development or lead generation staff.

• Familiarity with the conference circuit: GDC, Gamescom, Devcom, and regional summits.

• Knowledge of advanced research tools and resources for prospecting and intelligence gathering.

🏝️ Benefits

• 26 days of leave throughout the year (accrued with tenure and during company downtime in holiday periods).

• Engaging and challenging tasks — tackle diverse issues while communicating with colleagues and partners.

• Flexible working conditions — remote work opportunities and the ability to create a personalized work schedule.

• An opportunity to collaborate with a highly skilled and dynamic team on a variety of international game production projects, along with an attractive compensation package and professional development opportunities.