Business Controls Analyst

This is a fully remote position, open to applicants in Arizona, +22 more states.

📋 Description

• Assist in the intake and monitoring of business control modifications

• Maintain visibility on the status of changes, approvals, and timelines

• Follow up with stakeholders to ensure timely advancement through necessary steps

• Assess submitted documentation for completeness and compliance with established standards

• Ensure that required artifacts are present before stakeholder evaluation, including:

• Intake forms

• Impact summaries

• Supporting documentation

• Return incomplete or ambiguous submissions to business owners for correction

• Verify that affected teams have updated their procedures prior to implementation

• Confirm that documentation accurately represents the intended change at a high level

• Escalate gaps where procedures are lacking, outdated, or inconsistent

• Facilitate necessary reviews across relevant teams such as Compliance, IT, and Operations

• Monitor approvals and ensure all essential stakeholders are involved

• Document approval status and maintain comprehensive records

• Enforce standards of “no implementation without required approvals”

• Identify and escalate instances of non-compliance with control processes

• Promote consistent use of defined templates and workflows

• Keep organized and complete records of all control-related activities

• Ensure documentation is ready for audit and centrally accessible

• Track issues identified during the change process

• Follow up on outstanding items and escalate as necessary

• Support remediation tracking until closure

• May require completion of documentation before changes can proceed

• Can identify and escalate missing approvals or control deficiencies

• Cannot approve business decisions, strategies, or procedural content

• Operates within an established controls framework

• Focuses on execution and coordination

• No direct management responsibility

• Collaborates with business and functional teams to facilitate compliant change execution

⛳️ Requirements

• 3 to 6 years of experience in risk, compliance, operations, audit, or a related role within a regulated or process-oriented environment

• Experience in supporting process governance, change management, or control-related activities

• Familiarity with structured workflows, documentation standards, and approval processes

• Strong attention to detail with the ability to review documentation for completeness and consistency

• Organized and capable of managing multiple workstreams with effective tracking and follow-up

• Comfortable coordinating across teams and following up with stakeholders to drive timely responses

• Ability to identify gaps in documentation or process adherence and escalate appropriately

• Clear written and verbal communication skills, particularly in documenting and tracking requirements

• Preferred experience with systems of record, workflow tools, or compliance tracking systems

• Exposure to financial services, lending, servicing, or similar regulated operations

• Experience in manufactured housing, specialty finance, or partner-based lending is a plus

🏝️ Benefits

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.

• Equity for All: As part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.

• Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.

• Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.

• Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.

• Training & Licensing Support: We invest in your professional growth with resources for training and licensing.

• Paid Time Off: We offer generous PTO—and we encourage you to use it!

• Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.

• Parental Leave: We provide paid parental leave to support you and your growing family.

• No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.

• Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.

• Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.