Business Applications Administrator, Salesforce

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to deploy Salesforce solutions.

• Convert business requirements into precise, technically accurate user stories and functional designs.

• Engage in technical solution discussions and design evaluations.

• Execute configurations that align with established architecture and best practices.

• Assist in testing, validation, and post-release activities.

• Conduct day-to-day Salesforce administration and configuration tasks.

• Develop and maintain Flows, validation rules, custom objects, fields, record types, and automation processes.

• Oversee user management, including roles, profiles, permission sets, and access controls.

• Generate and sustain reports and dashboards for Sales and Marketing teams.

• Ensure data hygiene, manage imports/exports, and uphold governance standards.

• Operate within sandboxes and facilitate deployments and releases.

• Act as a primary technical escalation point for Sales and Marketing users.

• Resolve Salesforce issues affecting active deals, pipeline reporting, and GTM workflows.

• Deliver timely support and guidance to assist users in overcoming obstacles.

• Participate in office hours and user training sessions.

• Document recurring issues and escalate or translate them into system enhancements.

• Maintain existing integrations with marketing, analytics, and billing systems.

• Help diagnose integration and data synchronization challenges.

• Collaborate with developers during integration testing and issue resolution.

⛳️ Requirements

• Minimum of 4 years of experience in a Salesforce-focused technical role.

• Salesforce Administrator certification (mandatory).

• Salesforce Advanced Administrator certification (mandatory).

• Extensive hands-on Salesforce administration experience (Sales Cloud).

• Background in Scrum / Agile environments (essential).

• Capability to effectively collaborate with developers and technical teams.

• Proficiency in working with Salesforce data models, automation, and reporting.

• Experience in supporting Sales and Marketing users in a dynamic environment.

• Strong troubleshooting, analytical, and communication abilities.

🏝️ Benefits

• Flexible & Remote-First Culture: Enjoy remote work with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone, and internet expenses.

• Our Approach to Equity: Receive stock options upon hire and promotion, with the chance to participate in secondary offerings and a 10-year window to exercise your options.

• 100% Covered Health Insurance: We cover all your health, vision, and dental insurance premiums for you and your dependents—no deductions from your paycheck.

• ∞ Flexible Time Off: Take the time you need to recharge and reset to perform at your best.

• 18 Weeks Paid Parental Leave: We provide 18 weeks for birthing parents and 12 weeks for non-birthing parents, with flexibility to use it all at once or throughout your child's first year.