Business Analytics Engineer, Customer Insights

This is a fully remote position, open to applicants in United States.

📋 Description

• Integrate the new data platform with the current data warehouse.

• Identify and resolve customer-specific data quality challenges.

• Assist in defining the data contract.

• Collect and translate requirements in collaboration with radiology administrators, quality and operations leaders, informatics teams, Product, and internal stakeholders.

• Design and construct governed semantic layers, metrics, joins, reusable models, and dashboards for customers.

• Employ statistical rigor in healthcare reporting data, including confidence intervals, risk adjustments, exclusions, and important caveats.

• Guide AI agents to describe, model, and document data relationships while verifying their outputs.

• Take ownership of data quality from start to finish for customer-facing outputs.

• Identify and clarify anomalies while documenting sample-size exclusions, data lags, and definitional edge cases.

• Develop durable, reusable data products utilizing dbt/Snowflake-style modeling practices.

• Collaborate with Product, Engineering, and Customer Success teams to prioritize key metrics and dashboards.

• Present findings and elucidate metrics and statistical nuances to radiologists, hospital administrators, and executives.

⛳️ Requirements

• 2–5 years of experience in analytics engineering, data science, or a business/BI analyst role.

• Experience interacting with customers or stakeholders.

• Proven fluency in AI, including recent applications of AI to describe, model, or document datasets and validate outputs.

• Proficient in SQL, including the ability to write and optimize complex queries.

• Strong understanding of statistics, including confidence intervals, significance testing, sample-size considerations, and managing outliers and skewed distributions.

• Experience with a modern governed BI/semantic layer tool such as Omni, Looker, Sigma, or ThoughtSpot.

• Familiarity with SQL/Python notebooks or exploration environments like Hex or Mode.

• Comfortable working in dbt/Snowflake-style modeling environments.

• Direct experience in defining or maintaining a semantic layer.

• Proven ability to engage in discovery with external stakeholders and define defensible metrics.

• Exceptional written and verbal communication skills for presenting findings to non-technical clinical audiences.

• Authorized to work lawfully in the United States.

• Experience in healthcare, health IT, or regulated industry data is a significant advantage.

• Familiarity with radiology concepts such as PACS, HL7/FHIR, turnaround time, RVU, and template-driven reporting is a plus.

• Experience with customer-facing analytics products, multi-tenant data governance, or organizations selling to hospitals or health systems is a bonus.

🏝️ Benefits

• Equity.

• Comprehensive Medical, Dental, Vision & Life insurance.

• HSA (with employer match), FSA, & DCFSA.

• 401(k).

• 11 Paid Company Holidays.

• Flexible PTO policy.

• Annual company-wide offsite.

• Periodic team offsites.

• Annual equipment stipend.