
Business Analyst – SaaS
Posted May 9

Posted May 9
This is a fully remote position, open to applicants in Florida, +4 more states.
• Strategize and manage enterprise-level support and service operations for assigned clients.
• Serve as the primary contact to facilitate the resolution of service incidents.
• Create ad hoc reports and routine datasets for end-users using system tools.
• Design and maintain reporting forms, information dashboards, data generators, and various resources.
• Identify and document operational goals by analyzing business functions.
• Compile technical reports through the collection, analysis, and summarization of information.
• Bachelor's Degree in a relevant discipline OR 3 years of experience in a Business Analyst role.
• Must have legal authorization to work in the U.S. indefinitely.
• Expertise in SaaS: Extensive technical knowledge of enterprise SaaS solutions.
• Systems Optimization: Proven track record of evaluating and improving current practices.
• Analytical Reporting: Strong skills in technical reporting.
• Business Intelligence: Professional background in developing integrated business analyses.
• Relationship Management: Outstanding communication skills with an emphasis on managing client relationships.
• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!
Experian
Cotiviti
Mobile Mentor
Bertoni Solutions
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