Business Analyst, PMO Application Development

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Collect, assess, validate, and document both business and functional requirements.

• Evaluate current processes and assist in designing future-state processes, user journeys, and operational models.

• Conduct stakeholder interviews, workshops, and collaborative sessions across different functions.

• Collaborate with business, architecture, engineering, testing, and application support teams throughout the application lifecycle.

• Review application development, release management, support, and maintenance processes to pinpoint areas for improvement.

• Aid in demand intake, prioritization, solution design, and delivery planning tasks.

• Monitor requirements, actions, decisions, risks, dependencies, and delivery commitments.

• Create clear and structured documentation that fosters stakeholder alignment and practical implementation.

⛳️ Requirements

• A minimum of five years of experience as a Business Analyst in technology, application delivery, application maintenance, or transformation initiatives.

• Strong comprehension of the software development lifecycle, encompassing requirements, design, build, testing, release, support, and maintenance.

• Demonstrated experience in gathering, validating, and converting business needs into clear, structured requirements.

• Proficient in business process analysis, process design, and documentation.

• Experience in facilitating workshops and achieving alignment among stakeholders with differing or competing priorities.

• Proven ability to collaborate effectively with both business and technical stakeholders, including architects, engineers, testers, and application support teams.

• Experience in large, complex, globally distributed organizations.

• Capability to work efficiently in ambiguous and fast-paced environments.

• Availability to support global meetings across EST and CET time zones, as required.

• Nice to have: experience in supporting large-scale technology programs, application modernization, or operational model transformation.

• Nice to have: knowledge of ServiceNow or IT Service Management processes.

• Nice to have: familiarity with Agile, Scrum, or product delivery frameworks.

• Nice to have: experience working with global delivery centers, managed services, or outsourcing environments.

• Nice to have: exposure to application support, incident management, service transition, or release management activities.

• Nice to have: experience with process modeling tools or the application of business architecture practices.

• Nice to have: familiarity with AI-enabled delivery, intelligent automation, or process automation initiatives.

• Nice to have: experience in performing PMO activities, including tracking actions, dependencies, risks, and decisions.

• Excellent written and verbal communication skills.

• Strong stakeholder management and workshop facilitation abilities.

• Structured analytical thinking and problem-solving capabilities.

🏝️ Benefits

• Meal and/or Food Allowance (iFood Benefícios)

• Medical Insurance (Amil)

• Life Insurance

• Dental Insurance (Amil) (optional benefit)

• Fuel Allowance (optional benefit)

• Gympass/Wellhub: Access to gyms with a variety of training options

• Pet health insurance

• Childcare assistance

• Lincard: Partnership club providing discounts of up to 60% at over 4,000 establishments in Brazil

• Pharmacy discounts: Drogasil and Droga Raia