Business Analyst II – ATM Cash Services Delivery

This is a fully remote position, open to applicants in Maine, +1 more state.

📋 Description

• Provides assistance and execution of requirements and work packages for low-complexity projects and initiatives that align with business strategies.

• Aids in the delivery of team projects and programs.

• Oversees requirements management and work packages for Tier 5 low-to-moderate-risk and regulatory projects or initiatives.

• Identifies issues and facilitates their resolution.

• Assists in communication and change management efforts.

• Drives stakeholder engagement and tailors communication styles to suit diverse audiences.

• Evaluates impacts on customers, stakeholders, employees, processes, and technology solutions.

• Takes ownership of project deliverables related to business requirements.

• Engages stakeholders to determine and manage necessary project outcomes.

• Communicates significant changes in requirements delivery to project sponsors, business project owners, and project/program/portfolio managers.

• Collaborates with project managers, business sponsors, technology partners, and other stakeholders to allocate resources and fulfill requirements.

• Facilitates the elicitation, analysis, documentation, communication, prioritization, and traceability of requirements.

• Records and authenticates current-state processes while designing desired future-state processes.

• Evaluates scope changes and change requests for their impact on requirements, project benefits, and risks.

• Formulates recommendations and solutions through analytical problem-solving.

• Monitors requirements risks, issues, assumptions, dependencies, and constraints; formulates mitigation plans.

• Supports quality assurance, develops test scripts, conducts solution testing, and communicates issues for resolution.

• Contributes to project plans and high-level work breakdown structures.

• Completes work packages and prepares for operational readiness while managing deadlines and adapting to changing priorities.

• Assists during implementation and post-implementation phases.

• Mentors junior and peer Business Analysts, sharing best practices in business analysis.

• Leads, inspires, and cultivates constructive relationships with business, stakeholders, and technology partners.

• Prioritizes workload and capacity to achieve project milestones.

• Participates in coaching, performance evaluations, employee surveys, action plans, team meetings, and recognition initiatives.

• Maintains an individual development plan and contributes to a collaborative, diverse work environment.

⛳️ Requirements

• Undergraduate degree.

• Over 3 years of relevant experience.

• Solid to advanced understanding of business analysis, project delivery practices, and standards throughout the project life-cycle.

• Familiarity with requirements management and business analysis methodologies.

• Capability to lead requirements management and work packages for Tier 5 low to moderate risk and regulatory projects or initiatives.

• Proficiency in analyzing impacts on customers, stakeholders, employees, processes, and technology solutions.

• Skilled in planning, eliciting, analyzing, documenting, communicating, and managing business requirements.

• Experience in identifying, documenting, and validating current-state processes, as well as designing desired future-state processes.

• Ability to establish and maintain requirements traceability and prioritize requirements and scope changes.

• Competence in collaborating with technology partners on system requirements, design, testing plans, and deliverables.

• Ability to identify and manage requirements risks, issues, assumptions, dependencies, and constraints.

• Proficiency in developing mitigation plans and completing compliance/new process assessment templates.

• Ability to support quality assurance, develop test scripts, and test finalized solutions.

• Compliance with enterprise project governance controls, performance, quality, and compliance standards.

• Ability to develop project plans and high-level work breakdown structures.

• Capable of managing deadlines, shifting work priorities, and project milestone dates.

• Experience mentoring junior and peer Business Analysts.

• Occasional domestic travel required; no international travel.

• Ability to perform sedentary tasks, multitask, operate standard office equipment, maintain concentration for extended periods, comprehend instructions, and perform basic arithmetic consistently.

🏝️ Benefits

• Competitive base salary and variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards.

• Comprehensive health and well-being benefits.

• Savings and retirement plans.

• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.

• Banking benefits and discounts.

• Opportunities for career development.

• Recognition and reward programs.

• Regular discussions on career development and performance.

• Access to an online learning platform.

• Participation in mentoring programs.

• Training and onboarding sessions.

• Equal opportunity employer.

• Disability accommodations provided during the application process.