This is a fully remote position, open to applicants in Portugal.

• Collect, evaluate, and document the business requirements of stakeholders (URS/FRS/SDD)

• Evaluate feasibility

• Design enhancements and new configuration models as necessary

• Work closely with product owners and release managers throughout the project and release lifecycle

• Examine existing business processes and suggest improvements or optimization strategies

• Assist in change management initiatives: handle change requests, assess impacts, and create test documentation

• Aid in testing efforts: develop and review test cases, conduct tests, monitor defects, and refresh the regression test suite

• Deliver level 3 support for incidents and service requests

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related discipline

• Demonstrated experience as a Business Analyst or in a comparable position

• Strong analytical and problem-solving abilities

• Excellent verbal and written communication skills

• Capacity to convert intricate concepts into clear, comprehensible language

• Familiarity with regulatory frameworks and documentation standards

• Proficient in commonly used business analysis tools (e.g., Jira, Confluence, Excel, BPMN tools)

• Technical experience with Helix ALM and its interfacing technologies (preferred)

• Engagement in high-visibility projects within the organization that involve high complexity and advanced technology

• Wonder4You — an exclusive benefits program for Wondercom group employees

• Customized training aimed at professional growth (access to over 5,000 online courses)

Business Analyst

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