Business Analyst

This is a fully remote position, open to applicants in Poland, +1 more state.

📋 Description

• Collaborate with business teams and stakeholders to analyze, enhance, and automate company processes.

• Elicit, gather, and document requirements, translating them into precise functional specifications.

• Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure mutual understanding.

• Evaluate the business impact of technical decisions and confirm alignment with strategic objectives.

• Work alongside the team and stakeholders to shape the product roadmap and prioritize features.

• Provide support and clarification to development teams throughout the delivery lifecycle.

• Assist quality assurance efforts by reviewing test cases and aiding in validation processes.

• Contribute to testing strategies for both automation and non-functional requirements.

• Serve as a triage expert for incoming requests, bugs, and opportunities for improvement.

• Resolve technical challenges and eliminate cross-functional obstacles as they emerge.

• Oversee projects with defined milestones and deliverables, ensuring effective communication of progress and risks.

• Create documentation and training materials for end users to facilitate the adoption of new functionalities.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field; or equivalent experience.

• 4+ years of experience in Business Analysis, Product Analysis, or a similar role.

• Proven ability to gather, document, and convert requirements into actionable deliverables.

• Demonstrated experience collaborating closely with technical teams and understanding system-level impacts, along with a solid grasp of integrations, APIs, and data flows.

• Strong problem-solving and troubleshooting skills, with the capability to manage complex cross-functional dependencies.

• Hands-on experience facilitating workshops, interviews, and stakeholder sessions.

• Excellent communication and presentation skills, with the capacity to convey complex issues to both technical and non-technical audiences.

• Familiarity with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Confluence).

• Experience in product ownership or product strategy is advantageous.

• Knowledge of process modeling techniques (e.g., BPMN, UML).

• Ability to define KPIs and assess product or project impact is a plus.

• Detail-oriented with a strong commitment to accuracy and quality.

• Professional certifications, such as CBAP, PMI-PBA, CSPO, or their equivalents, are a plus.

🏝️ Benefits

• Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.

• Recognition & Growth: Opportunities for career advancement in a company that values your contributions.

• Hybrid Workplace: Modern workspaces (in Zurich, Zug, and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration among a globally diverse team.

• Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.

• Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.

• Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.