Business Analyst

📋 Description

• Collaborating across departments to define, assess, and implement technology solutions.

• Assisting in projects from the discovery of requirements to deployment and user acceptance testing (UAT).

• Crafting functional requirements, user stories, and process documentation.

• Working in tandem with Agile and Scrum teams to promote ongoing incremental improvements.

• Recognizing risks, dependencies, and obstacles throughout projects.

• Offering Level 2 application support, conducting incident analysis, and managing escalation processes.

• Acting as a technical subject matter expert (SME) for lending and mission-critical systems.

• Ensuring adherence to OCCU standards and regulatory obligations.

⛳️ Requirements

• At least 5 years of experience as a Business Analyst.

• A minimum of 3 years in a business-to-consumer role.

• Excellent analytical and problem-solving abilities.

• Practical experience with user testing.

• Background in supporting application configuration, integrations, and production environments.

• Ability to configure systems and test environments in alignment with role-based access to facilitate effective UAT, end-to-end workflow validation, and production readiness evaluations.

• Strong communication skills and capability to collaborate with both technical and non-technical teams.

• Proficiency in Microsoft Office and Visio.

• Experience in documenting processes, requirements, and workflows.

• Preferred experience in financial services or credit unions.

🏝️ Benefits

• Affordable medical, dental, and vision insurance.

• 401(k) retirement plan with employer matching.

• Paid time off along with 13 paid holidays.

• Tuition reimbursement for qualifying education and training.

• Company-sponsored long-term disability coverage.

• 40 hours of paid core time annually for full-time employees to engage in community volunteer activities.